Enterprise-Grade Security

Your Data's
Security & Privacy
Is Our Priority

At Notle, we understand the sensitivity of your patients' information and are committed to the highest standards of security and compliance to protect your practice and patients.

HIPAA Compliant

Security Dashboard

Data Protection Status

Encryption StatusActive
HIPAA ComplianceCompliant
Google Cloud SecurityEnabled

Your data is fully encrypted both in transit and at rest. We maintain strict access controls and regular security audits.

100%
Secure

Our Security Commitments

We get it, using AI in your practice is new and can be daunting. We take the privilege of handling your patients' sensitive information very seriously, all PHI is removed before it even reaches our AI.

End-to-End Encryption

All data is fully encrypted both in transit and at rest using industry-leading 256-bit encryption protocols.

HIPAA Compliant

Our platform is built from the ground up to comply with all HIPAA guidelines and regulations for protected health information.

Your Data Is Yours

Unlike social media platforms, we do not sell, share, or analyze your data for advertising or third-party purposes.

Google Cloud Security

Built on Google's enterprise-grade security infrastructure with multiple layers of protection and continuous monitoring.

Secure Authentication

Multi-factor authentication, role-based access controls, and strict session management protect against unauthorized access.

Privacy by Design

Our architecture implements privacy principles from the ground up, minimizing data collection to only what's necessary.

How We Protect Your Data

We implement multiple layers of security to ensure your patients' sensitive information remains protected at all times.

Zero Access to Patient Content

Our system is designed so that even our engineers cannot access the content of your patient sessions or notes without explicit permission.

Isolated Data Storage

Each practice's data is logically isolated within our systems, preventing any potential cross-contamination between different customers.

Comprehensive Audit Logging

Every system access and data interaction is logged with detailed audit trails, allowing you to monitor who accessed what data and when.

Business Associate Agreement

We sign BAAs with all customers, legally committing to HIPAA compliance and establishing clear responsibilities for data protection.

Vulnerability Management

Regular penetration testing, security assessments, and bug bounty programs help us identify and address potential vulnerabilities before they can be exploited.

Data Anonymization for AI Processing

We know you're concerned about how your patients' data is handled when processed by AI. Here's how we protect PHI before any data touches our AI systems.

Our Anonymization Process

Before any patient data reaches our AI systems, we run it through a comprehensive anonymization process that automatically identifies and removes all Protected Health Information (PHI). This ensures that the AI never sees any identifying information about your patients.

Complete PHI Removal

Our system uses multiple advanced techniques to identify and strip all PHI, including pattern matching, contextual analysis, and machine learning.

Multiple Verification Layers

Each piece of data passes through several verification layers to ensure no PHI slips through our defenses before reaching the AI processing engine.

Secure Processing Environment

Even after anonymization, AI processing occurs in isolated, secure environments with no external connections or data persistence.

Types of PHI We Remove

Our comprehensive anonymization system automatically identifies and removes the following types of Protected Health Information:

Person Names
Dates of Birth
Phone Numbers
Email Addresses
Healthcare Numbers
SSN
Credit Card Info
Passport Numbers

Complete PHI Protection

We comprehensively remove all types of Protected Health Information including: account numbers, banking information, blood types, credit card details, dates, drivers' licenses, IP addresses, locations, organizations, passwords, ages, vehicle IDs, and many more identifying data points.

See How Anonymization Works

Original Data (Example)

"During my session with John Smith on 10/15/2023, he mentioned experiencing anxiety when visiting his workplace at Acme Corp. I can be reached for follow-up at 555-123-4567 or dr.therapist@example.com."

After Anonymization

"During my session with [PERSON_NAME] on [DATE], he mentioned experiencing anxiety when visiting his workplace at [ORGANIZATION]. I can be reached for follow-up at [PHONE_NUMBER] or [EMAIL_ADDRESS]."

Security FAQ

Common questions about our security practices and data protection policies.

How is patient data stored and protected?

All patient data is encrypted using 256-bit AES encryption both in transit and at rest. We utilize Google Cloud's secure infrastructure with multiple security layers, including network security, access control, and continuous monitoring.

Do you have access to my patients' information?

No. We follow a zero-knowledge architecture where our team cannot access your patients' data without explicit permission. Even our engineers can only access metadata needed for troubleshooting, not actual patient content.

Is Notle fully HIPAA compliant?

Yes. Our platform is designed to comply with all HIPAA requirements. We sign Business Associate Agreements (BAAs) with our customers, implement all required technical safeguards, conduct regular risk assessments, and maintain comprehensive audit logs.

What happens to patient data if I cancel my subscription?

You always maintain ownership of your data. Upon subscription cancellation, you can request a complete export of all your data in standard formats. After export confirmation, we securely delete all your data from our systems according to HIPAA guidelines.

Do you use patient data to train your AI models?

Absolutely not. Your patients' data is never used for training our AI models or for any purpose other than providing the specific services you've contracted us for. Your data remains strictly yours.

Security Certifications & Compliance

Our platform meets or exceeds industry standards for security and data protection.

HIPAA Compliant
256-bit Encryption
Secure Cloud Storage
SOC 2 (In Progress)
Privacy by Design
BAA Available
Google Cloud Security
Audit Logging

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Your security is our priority • Data ownership guaranteed • HIPAA compliant